Reporting Services Site Role Setup: Instance Blank/Empty

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When attempting to set up and configure the ConfigMgr 2012 site system role for reporting services, a frequently experienced “problem” is that the instance name can be blank/empty in the wizard and thereby unable to proceed with the wizard.  This usually occurs when SRS has not been pre-configured properly.

While it is common “knowledge” that the reporting services database needs to be created first, an oft-overlooked step is to use the Reporting Services Configuration Manager to create the virtual directories for IIS.  And it is these steps which need to be completed to get you on your way.

  1. Open Reporting Services Configuration Manager
  2. Connect to the server/instance
  3. Click on Web Service URL – make a fake change, such as changing the name of the virtual directory and then putting it back to ReportServer – and clicking Apply.  This will then create the new virtual directories.
  4. Click on Report Manager URL – again, make a change to the name and put back to just Reports – and click Apply to generate the new virtual directories.
  5. Close configuration manager
  6. Return to the CM12 site role setup program, click “Verify” for the database connection, and voila the instance is now populated correctly!

4 thoughts on “Reporting Services Site Role Setup: Instance Blank/Empty

    Blu3Man said:
    October 24, 2013 at 10:53 am

    This worked like a charm for me! I was able to complete the site system roles wizard for reporting. However, when I go into Reporting in SCCM 2012, and click on Reports, my list of reports isn’t popping up. It’s been about 15 minutes and I’m using my test lab. I guess I’ll wait and see. Thanks.

    Reza Prawirasatya said:
    February 5, 2014 at 8:17 pm

    Finally, I got it working!!! Special Thanks to Paul Winstanley (my Linkedin SCCM friend!). Since my SCCM 2012 R2 SQL box is on separate box with my SCCM 2012 R2. I have to do this per Paul. You’re genius!
    From Paul Winstanley comment:
    You should already have the SQL server in your SCCM console as a Site System in Servers and Site System Roles. Right click the SQL server and choose Add Site System Roles. Continue the wizard. So long as the SQL services reporting is installed and configured on the SQL box you should be good to go

    Mac said:
    November 21, 2017 at 1:15 pm

    I did the same thing as mentioned. But it doesn’t work.
    I have sccm CB 1702 and remote SQL server.
    Any suggestions please

    IMRAN said:
    October 25, 2022 at 4:19 am

    Thanks alot, These changes fixed my problem.

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