Month: March 2013

Ping Transport Failed with Error 1231

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Recently I was helping a friend with her laptop which suddenly stopped connecting to the Internet, despite that the wireless networking could see and successfully connect to wireless hotspots. In further troubleshooting, I noticed that the correct IP address range (192.168.0.x) was not handed out by the router’s DNS. Furthermore, when attempting to ping the router’s gateway (192.168.0.1) with “Ping Transport Failed, Error 1231“. Digging through the Internet on this error, I found the possible solution buried deep within a couple Microsoft forum threads. I’m posting it here so that if it should ever occur again, hopefully the solution is quicker to find!

  1. Open a command prompt with Run As Administrator
  2. Run “netsh winsock reset”
  3. Restart Windows

Now the system is back in business!

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Installing VMware View Agent in a Task Sequence

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The VMware View agent is deployable as an MSI file and uses basic command line parameters.  However, I recently had significant difficulties with getting it to install within a ConfigMgr Task Sequence as part of an OS image deployment.  Despite that the agent could be installed manually using the parameters, in a TS the installer would fail (e.g. return a non-success exit code) and thus fail the TS.

Through investigation, the agent’s install log file (located in %windir%\temp\) stated error 1603 and a message that if failed due to a detected pending restart.  So in the TS, I added a pre-restart command prior to the install…..but that still did not solve the problem.  Several various other solutions were attempted, but all to no avail.

Eventually I found a VMware KB article which outlined the issue.  It was being caused by multiple registry keys – FileRenameOperations, Run, and RunOnce.  So I created  a quick batch script to

  1. Backup the reg keys to %windir%\temp
  2. Delete the reg keys
  3. Run the install
  4. Restore the reg keys
:: Backup problem registry keys for VMware Agent Install
reg.exe EXPORT "HKLM\SYSTEM\CurrentControlSet\Control\Session Manager" c:\windows\temp\hklmsession.reg /y
reg.exe EXPORT "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run" c:\windows\temp\hklmrun.reg /y
reg.exe EXPORT "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce" c:\windows\temp\hklmrunonce.reg /y

:: Delete problematic registry keys
reg.exe DELETE "HKLM\SYSTEM\CurrentControlSet\Control\Session Manager" /v PendingFileRenameOperations /f
reg.exe DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run" /va /f
reg.exe DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce" /va /f

:: Install VMware agent
xcopy "%~dp0VMware-viewagent-x86_64-5.0.1-640055.exe" c:\windows\temp /y
c:\windows\temp\VMware-viewagent-x86_64-5.0.1-640055.exe /s /v" /qn REBOOT=R"

:: Restore registry keys
reg.exe IMPORT c:\windows\temp\hklmsession.reg
reg.exe IMPORT c:\windows\temp\hklmrun.reg
reg.exe IMPORT c:\windows\temp\hklmrunonce.reg

del c:\windows\temp\hklm*.reg
exit

However, this still wasn’t good enough to solve the problem! The .msi needed to be copied locally to execute AND this needed to be run with 64-bit redirection disabled.  It was a mess to figure out and test, but I was able to eventually discover the right combination to have the agent automatically in a Task Sequence!

vmware_view_agent