After a recent upgrade of SMS 2003 clients to SCCM, we had some diffucult with remote tools not being able to connect. All components were installed correctly, drivers installed/registered, and files existed. While I’m still unsure of the cause, I managed to find a fix. So if you’re having diffuculties with using remote tools, give this a try. Even if you didn’t recently upgrade from SMS.
- Delete directory %windir%\system32\ccm\clicomp\Remtrl\
- Run %windir%\system32\ccm\ccmrepair.exe